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What Happens next
Our VIP Team is taking it from here—think of this as the ultimate “have my people call your people” play. We are going to leverage our elite member status to skip the standard booking lines and speak with the resort’s private concierge directly on your behalf. We’ll identify you as a priority guest to secure a custom quote, and once that information is in your hands, you’ll have exactly 24 hours to pull the trigger. This is a strict resort policy, but it’s the only way to guarantee the member-only rate and lock in your spot.
Can I pay with a Credit Card?
Of course — strategic moves only. Leveraging credit card points is exactly how experienced travelers maximize their return, and we fully support the play. Once the resort concierge releases your quote, we will send a secure payment link directly to your inbox. You will have a 24-hour window to authorize the transaction and lock in your reservation before the member-tier rate resets. The payment portal is powered by Stripe, and all major credit cards are accepted.
Can I call the hotel to verify my reservation?
Absolutely. Once your authorization clears, the resort will issue a confirmation number that we will deliver directly to you. But here is where the status kicks in: you aren’t just another number item in their system. You will be assigned a Dedicated Resort Coordinator—your primary point of contact on the ground—to oversee your logistics and ensure your arrival is flawlessly executed. We recommend connecting with them within seven days to finalize group details and all-inclusive preferences, but for the most seamless entry, reach out within 72 hours of your booking to ensure the resort has initialized your stay exactly as you intended.
What if I miss the 24-hour window?
Look, here’s the reality: we don’t set the rules—the resort’s member protocol does. They are extremely strict about the 24-hour payment window because these rates offered to you are technically "off-market."
If you miss the deadline or life gets in the way, don’t panic—we can re-engage the concierge to pull a fresh quote for you. However, there is a hard limit: we only allow two re-quote attempts per month.
Why the limit? We are leveraging the elite standing of real members to get you this access. If we constantly ping the VIP team for quotes that never convert, we jeopardize the reputation and standing of the very members making this deal possible. We protect our assets so we can keep providing this level of access.
Bottom line: If you want the room, be ready to move when the quote hits your inbox.
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What if I need to alter my reservation?
To protect the integrity of the member account, the resort requires all changes to be made by the Authorized Proxy (that’s us). If you want to pivot your dates or move into a larger suite, simply reach out to the VIP Guy team. We handle the "red tape" so you don’t have to.
